Store Policy

Customer Care

Hummingbird Gift Boxes care about you and your shopping experiennce. We spend the time making sure that every item is carefully chosen and presented so that the recipient will love it. However if you are not entirely satisfied with your purchase we welcome your corrspondance and feedback. You can write to us at 19 Gloucester Way, Bewdley, Worcs, DY12 1QF or email info@hummingbirdgiftboxes.co.uk. We will aim to answer all queries within 48 hours. We hope that you enjoy our gift boxes as much as we enjoy creating them.

Privacy & Safety

I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.

 

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Warm Weather Shipping & Allergy Disclaimer

Please note that ordering items sensitive to melting is at your own risk. Quality upon delivery of these items cannot be guaranteed by Hummingbird Gift Boxes.

 

FOOD ALLERGY DISCLAIMER

Hummingbird Gift Boxes do not create any of the food products sold online. Food products provided by Hummingbird Gift Boxes are produced and packaged by third-party companies, and are generally labelled with possible allergen-containing ingredients by the manufacturer. Any non-labelled food always has a risk of possible allergen contamination. You are encouraged to read the labels before consuming. Hummingbird Gift Boxes will not assume any liability for adverse reactions to food consumed, including labelled and non-labelled food products.

 

SKIN ALLERGY /REACTIONS DISCLAIMER

Hummingbird Gift Boxes do not create any of the skin, bath or beauty products sold online. Skin, bath and beauty products provided by Hummingbird Gift Boxes are produced and packaged by third-party companies, and are generally labeled with possible allergen-containing ingredients by the manufacturer. Any non-labelled products have a risk of possible allergen contamination. You are encouraged to read the labels before using these products. Hummingbird Gift Boxes will not assume any liability for adverse reactions to skin, bath or beauty products, including labelled and non-labelled products.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

 
Customer Care

Hummingbird Gift Boxes care about you and your shopping experiennce. We spend the time making sure that every item is carefully chosen and presented so that the recipient will love it. However if you are not entirely satisfied with your purchase we welcome your corrspondance and feedback. You can write to us at 19 Gloucester Way, Bewdley, Worcs, DY12 1QF or email info@hummingbirdgiftboxes.co.uk. We will aim to answer all queries within 48 hours. We hope that you enjoy our gift boxes as much as we enjoy creating them.

Shipping, Returns & Refund Policy

Please allow at least one week for delivery. Most of our orders are processed within 1-2 business days. If you need your order on or by a specific date please email us at info@hummingbirdgiftboxes.co.uk and we will try our best to make it happen!
Due to the time and attention to detail we take in assembling your gift, ALL SALES ARE FINAL. We take great care in making sure your gifts get to you in the same beautiful condition as they left us. If there has been damage to your item(s) in transit, please notify us immediately at info@hummingbirdgiftboxes.co.uk.
We only replace items if they are defective or damaged. Products and packaging may shift in transport and this is not considered a damage or defect. If 7 days have gone by since you have received your item, we can’t offer a refund or exchange for damaged items. If you need to exchange it for the same item, send us an email at  info@hummingbirdgiftboxes.co.uk. If applicable send your item to: 19 Gloucester Way, Bewdley, Worcs, DY12 1QF. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Warm Weather Shipping & Allergy Disclaimer

Please note that ordering items sensitive to melting is at your own risk. Quality upon delivery of these items cannot be guaranteed by Hummingbird Gift Boxes.

 

Food Allergy Disclaimer

Hummingbird Gift Boxes do not create any of the food products sold online. Food products provided by Hummingbird Gift Boxes are produced and packaged by third-party companies, and are generally labelled with possible allergen-containing ingredients by the manufacturer. Any non-labelled food always has a risk of possible allergen contamination. You are encouraged to read the labels before consuming. Hummingbird Gift Boxes will not assume any liability for adverse reactions to food consumed, including labelled and non-labelled food products.

 

Skin Allergy/ Reactions Disclaimer

Hummingbird Gift Boxes do not create any of the skin, bath or beauty products sold online. Skin, bath and beauty products provided by Hummingbird Gift Boxes are produced and packaged by third-party companies, and are generally labeled with possible allergen-containing ingredients by the manufacturer. Any non-labelled products have a risk of possible allergen contamination. You are encouraged to read the labels before using these products. Hummingbird Gift Boxes will not assume any liability for adverse reactions to skin, bath or beauty products, including labelled and non-labelled products.

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service provider

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at info@hummingbirdgiftboxes.co.uk or send us mail to 19 Gloucester Way, Bewdley, Worcestershire, DY12 1QF.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@hummingbirdgiftboxes.co.uk or send us mail to 19 Gloucester Way, Bewdley, Worcestershire, DY12 1QF.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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