Shipping & Returns

Shipping Policy

Please allow at least one week for delivery. Most of our orders are processed within 1-2 business days. If you need your order on or by a specific date please email us at info@hummingbirdgiftboxes.co.uk and we will try our best to make it happen!

Return & Exchange Policy

Due to the time and attention to detail we take in assembling your gift, ALL SALES ARE FINAL. We take great care in making sure your gifts get to you in the same beautiful condition as they left us. If there has been damage to your item(s) in transit, please notify us immediately at info@hummingbirdgiftboxes.co.uk.We only replace items if they are defective or damaged. Products and packaging may shift in transport and this is not considered a damage or defect. If 7 days have gone by since you have received your item, we can’t offer a refund or exchange for damaged items. If you need to exchange it for the same item, send us an email at  info@hummingbirdgiftboxes.co.uk. If applicable send your item to: 19 Gloucester Way, Bewdley, Worcs, DY12 1QF. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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